Conduit Global Scoops Up Best Technology and Best Outsourcing Partner at Welsh Contact Centre Awards

Cardiff, Wales – March 7, 2017 Conduit Global, international business process outsourcer, was named Best Technology and Best Outsourcing Partner at the Welsh Contact Centre Awards. The Ceremony was held on March 3rd at Donald Gordon Theater in the iconic Wales Millennium Centre. The annual event, now in its 18th year, is organised by the Welsh Contact Centre Forum – the industry-led employers’ forum that delivers support to firms of all sizes. More than 700 guests were in attendance to recognise organisations and individuals for their contributions to the customer service industry.

Conduit Global is a leading customer contact partner, providing cloud-based managed services, technology, outsourcing deployment, and customer care. The BPO focuses on providing exemplary customer experience, innovation, flexibility and customer-centric partnerships with their clients.

Accepting the Best Outsourcing Partner award on behalf of Conduit Global was Business Manager Marco Ndrecaj. In attendance was Chief Executive Officer, Jay Rosenblatt, “We believe in making a difference for our customers by solving their problems in a way that builds true, everlasting partnerships. We leverage our great team of experts with specialized skillsets to help solve their toughest business challenges.  It is an honor to be recognised by The Welsh Contact Centre Forum for an incredible year.”

To be considered for the prestigious “Outsourced Contact Centre of the Year” award, Conduit Global demonstrated:

  • A clear understanding of client aims and objectives
  • Effective and professional delivery of a range of services
  • Two-way communication between the outsourcing front line and client decision makers
  • Effective integration
  • Investment in client relationship
  • Transparency

Judging was concluded by a site visit.

For Best Use of Technology, Conduit Global collaborated with a major business services company to implement a geographically-resilient call-handling solution including multi-lingual speech recognition across multiple sites. Stuart Knight, Senior Director of Technology Operations, was in attendance to accept the accolades. “This award recognises Conduit Global’s ability to handle complex technical challenges. Led by highly proficient technical and project teams, we deliver robust, flexible, high quality solutions, underpinned by our Managed Services framework.”

Conduit Global employs 3,500 people, across 16 locations in 7 countries, servicing customers of the world’s most respected companies in the finance, utilities, telecommunications and healthcare sectors. Conduit Global is part of the kgb portfolio, and is a sister company to UK-based directory assistance and financial services provider, 118 118.

About Conduit Global

Conduit Global is a leading global provider of contact Centre and technology solutions with more than 23 years of experience providing services for technology, utility, healthcare, customer service, and sales organisations. Conduit Global employs 3,500 people internationally, with sites in 16 locations spanning 7 countries. The firm services customers of the world’s most respected companies in the finance, utilities, telecommunications and healthcare sectors.

About The Welsh Contact Centre Forum

The Welsh Contact Centre Forum is an industry-led employers’ forum which delivers extensive innovation and support to over 200 employers who collectively generate more than £400m a year for the Welsh economy. The Forum represents members from the financial, business services and creative sectors, legal services, ICT, retail, utilities, and public services.

Press Contact:
Dionisia Hatzis
Content & Communications Manager, Conduit Global
Dionisia.hatzis@conduitglobal.com

LogiGear Wins Corporate America News – 2016 Technology & Software Award

LogiGear wins award for Best Automated Software Testing Company – California

Foster City, CA, February 6th, 2017— LogiGear, a world leader in software testing solutions, today announced that it has won a 2016 Technology & Software Award in the category of Best Automated Software Testing Company – California from Corporate America News.

Now in their second year, the 2016 Technology & Software Awards focus on showcasing the hard work and commitment of the many businesses, departments and individuals across this market who are not only keeping their clients at the top of their game, but also driving innovation and changing the way we do business, for the better.

The Corporate America News’ Technology & Software Awards have a wide reach, with submissions presented from the music to legal industries, web development and support systems providers for these awards.

LogiGear is a leading provider of test automation, combining the speed and cost-savings benefits of software test automation with low-cost offshore testing resources. LogiGear’s services range from on-demand manual testing to fully managed testing services. Its high quality QA services improve testing results while reducing costs. LogiGear’s TestArchitect offering enables the development of a large volume of easy to maintain automated tests using the tool’s built-in actions to eliminate coding. LogiGear has completed software testing and development projects for prominent companies across a board range of industries and technologies.

“LogiGear has seen great growth over the course of 2016. We’ve continued to perfect and provide our testing and automation services enabling state of the art automated continuous testing methods,” said Hung Nguyen, CEO of LogiGear. “Earning this distinction from Corporate America News is a great way to start 2017. We are so pleased to receive this technology accolade.”

For additional information on the full range of software testing and development services provided, visit LogiGear.com.

About LogiGear

LogiGear Corporation (http://www.logigear.com) provides leading-edge software testing technologies and expertise, along with software development services that enable companies to accelerate business growth while having confidence in the software they deliver. Founded in 1994 by top thought leaders in the software testing industry, LogiGear has completed software testing and development projects for prominent companies across a broad range of industries and technologies.

SOURCE: LogiGear Corporation

BITS Pilani, IIT Bombay and Varanasi win Ericsson Innovation Awards

Teams from Bits Pilani, IIT Bombay and Varanasi were announced the winners for the 2nd edition of ‘Ericsson Innovation Awards India’ held at the IIT Delhi. The three winning teams will be supported by Ericsson India financially to the extent of Rs 13 lakh each towards incubating the winning projects at any IIT approved technology business incubators.

The projects were submitted by students in areas such as web design, cloud computing, storage and networking, human-machine interface, embedded and hardware system design, MIMO (multiple-input, multiple-output), machine-to-machine/Internet of Things, software-defined networking, open source, signal processing, graphics and visualization, as well as research. From the proposals received, seven were shortlisted in the month of February 2016 on criteria such as degree of innovation, feasibility, scalability and the overall impact on masses.

Each shortlisted proposal was given an incentive by Ericsson to complete the initial prototype within two months. The winning projects were selected by the Jury in front of an audience comprising of students, faculty, innovators and industry leaders. Ericsson in association with the Foundation for Innovation and Technology Transfer (FITT) had organised this contest. It was initiated in 2014 to promote the spirit of innovation within engineering students at select IITs.

In its second year, the Awards have been rolled out to IITs across Delhi, Kanpur, Kharagpur, Mumbai, Roorkee, Guwahati, Bhubaneswar, Mandi, Hyderabad as well as IISc Bangalore, BITS Pilani, IIIT Gwalior, IIIT Delhi, Banaras Hindu University (BHU) in Varanasi.

 

SOURCE: PTI

EXCLUSIVE: 2015 Appsters Awards Winners Announced

London, 19th November 2015 – The brightest stars in the world of App developments were recognised last night as the Appsters Awards 2015, took place at an exciting ceremony at the Fox @ ExCeL. The industry’s most coveted awards attracted hundreds of entries from some of the most promising individuals in the world of App development, all hoping to win one of the 13 hotly contested categories. Both people and apps were commended for their outstanding contributions to the industry at the ceremony which was compared by comedian, programmer and presenter Tom Scott.

Caroline Oldham, Founder of Biteappy, was the winner of the Most Inspiring Women in Technology Award
Until recently acquiring a shareholder, Caroline had been a one woman band. She had a very clear vision of what she wanted to achieve and worked with external companies to help her build the app and bring that vision to life. Just over a year after launch, there are now 30,000 people using the app and website and this continues to grow every day. Caroline has also dedicated her time to building a very popular blog and YouTube Channel to help people become more confident in the kitchen and allowing them to search for recipes to suit their individual diet.

Caroline Oldham from Biteappy said, “I am absolutely thrilled to bits to win this award! A lot of hard work is really paying off. Thank you Apps World and everyone for your support.”

The winner of Best Fintech App was Mubaloo & Equinit for the Pension solutions Compendia App
The winner of this award is an organisation that has implemented a FinTech product or service that demonstrates outstanding innovation. As well as contributing to the advancement of technology within the sector, the innovation had to be seen to benefit both the organisation and its customers. Since the launch of the new Compendia self-service, with Mubaloo as the developer, Equiniti has seen a 238% increase in members registering for self-service in one year, and a 500% increase in members accessing their pension each month. Kim Macsymon from Mubaloo said: “We are delighted for Equiniti Pensions who are transforming the pension industry with its impressive self service solutions.”

The winner of the Best App Developer Award is B60
B60 develops innovative technologies that help businesses and brands deliver world class mobile experiences. With a focus in the UK and Europe, B60’s award winning team offers first class enterprise mobility solutions, creating beautifully designed, simple to use mobile apps across every major platform. Triumph over adversity, outstanding work in the world of app development, problem solving, firefighting, innovation, success and flying the flag for developers everywhere. This award recognises an organisation that has been exceptional in all aspects of App development for 2015. Chris Williams CEO of B60 said, “I am exceptionally pleased that B60 was recognised and presented with such a prestigious award. It’s a testament to the excellent skills and commitment of the entire B60 team.”

Tom Scott added: “It was great to be at the Appsters Awards and congratulate the world’s best in app development. It was a real honour to meet the industry’s leaders in innovation and development — and to present some very well deserved awards!”

Other winners on the night were:

  • Nevbites Dashboard of Things – Best IoT development 2015
  • Genera Games – Best Entertainment App
  • Dublin Airport Authority – Best Use of App Technology
  • First Rate by Post Office – Most Innovative App
  • Fat Fish – Best Indie Game Developer
  • Frugl – Most Innovative Startup
  • Mark Kanji, Loyalive – Technology Star of the Future
  • Dimsum – Appsters Champion Award
  • Navmii – Best Consumer App
  • Toolbox Group – Best Enterprise App

The Appsters were judged by a panel of more than 30 directors, founders and content specialists from some of the world’s most recognised businesses including Michele Scarano, Senior Brand Content Developer at The North Face, James Freeman, European Group IT Interactive Operations Project Manager at Coca-Cola, Jody Smith, Multi-Platform Commissioning Editor of Comedy & Entertainment at Channel 4 and Jonathan Reichental PhD, Chief Information Officer at The Internet of Things.

Laurence Coldicott, Head of Production at Apps World London 2015 said, “I’d like to say a huge congratulations to all of this year’s winners. The standard of submissions gets higher every year and it’s great to see the focus on innovation being shown across the whole industry.”

To view the full list of shortlisters and winners, please visit http://the-appsters.com/ or follow Appsters and Apps World on twitter @the_appsters @Apps_World to keep up to date with the latest news.

To view the photos from last night’s ceremony, please visit http://we.tl/HHVLQudYn8

About Apps World
Apps World London is our flagship world show, now in its 7th year. The show provides a platform for 2 days of intense discussion, debate and networking about the future of multi-platform apps.

To learn more visit http://europe.apps-world.net/ or contact Amy Donnelly, amy.donnelly@apps-world.net.

ENDS

Media Contact:
Michelle Mahoney
Tel: +44 (0)1636 812152
Email: michelle.mahoney@proactive-pr.com

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Zoe Davies| Realwire
Email Id: zoe.davies@realwire.com
http://www.realwire.com

Appsters Awards 2015 Announces Finalists

London, 14 October 2015Appsters Awards 2015, which takes place at Apps World London 2015 on 18th November 2015, has exclusively announced the Awards Shortlist to celebrate excellence for those who are pioneering innovation within the multi-platform app industry.

The Appsters awards, which has eleven categories and are free to enter, bring together the experts responsible for driving innovation within the app industry. Taking place during the Apps World event at the ExCel in London, the awards will be judged by a selection of company founders, directors and content specialists from various brands across the world.

This year’s judges, which include Jonathan Reichental PhD – Chief Information Officer at The Internet of Things and Michele Scarano who is the Senior Brand Content Developer at The North Face, had an incredibly hard task of narrowing down the 2015 entries into the shortlist. All 32 judges were inundated with applicants from over 250 companies and the official shortlist can be found on the Appsters website http://the-appsters.com/.

Laurence Coldicott, Head of Production at Apps World said, “We have been hugely impressed by the quality of the submissions for the Appsters this year. The innovation being shown in the industry grows year on year. We have seen a lot of home grown UK talent coming through the ranks but similarly have embraced innovation coming from abroad. Good luck to everyone who entered!”

2015 categories include

  • Best Consumer App
  • Best Enterprise App
  • Appster Champion 2015
  • Tech star of the industry
  • Best App Developer
  • Best Innovative App
  • Best Fintech App
  • Best use of Technology App
  • Best Entertainment App
  • Best IoT Development 2015
  • Most inspiring Woman in Tech

To view the full shortlist, please visit http://the-appsters.com/shortlist/ or follow Appsters on twitter @the_appsters to keep up to date with the latest news.

The Appsters will take place after the Apps World event on the 18th November, at the Fox @ ExCeL. To get your pass for both the Appsters awards and the whole Apps World event, visit http://europe.apps-world.net/

About Apps World
Apps World London is our flagship world show, now in its 7th year. The show provides a platform for 2 days of intense discussion, debate and networking about the future of multi-platform apps.

To learn more visit http://europe.apps-world.net/ or contact Amy Donnelly, amy.donnelly@apps-world.net.

 

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Media Contact:
Michelle Mahoney
Tel: +44 (0)1636 812152
Email: michelle.mahoney@proactive-pr.com

 

Original Press Release: http://www.realwire.com/releases/Appsters-Awards-2015-Announces-Finalists

Trianz DataVision+ Named the ‘Testing Tool of the Year’ at the ‘India Testing Awards 2015’

Trianz enables business and technology leaders in the formulation and execution of operational strategies. Trianz practices such as Business Digitization, Analytics & Information Management, Cloud Enterprise Solutions, Cloud Infrastructure Management and Enterprise Mobility help leaders in various business operations and their IT counterparts leverage technology paradigms to transform their organizational capabilities. The QA and Testing Services Practice at Trianz offers a wide range of independent verification and validation services to clients. The emphasis is on Business Outcome Assurance rather than just limiting to a set of project-specific metrics.

India Testing Awards recognizes those organizations and practitioners that have stepped away from legacy tools and processes to create testing programs that define the future of IT software development, services and support. UNICOM, a global training company, is the primary organizer, and KPMG has moderated the event and lead the jury. The awards assessment was done considering the aspects of measurable impact on business objectives, testing methods used, innovative tools and techniques, and customer centricity. Prominent winners in other categories include Capgemini, Tech Mahindra, Manhattan Associates, Wipro, ISRO and others.

The award-winning tool, Trianz DataVision+, significantly simplifies the Enterprise Data Warehouse (EDW) verification process and delivers actionable results at the click of a button. Dynamic business shifts are requiring enterprises to deal with large heterogeneous data, and it is essential to ensure the accuracy of this data. The accuracy can be achieved with strong verification and validation of the EDW, which is very tedious, complex, and error-prone activity. To address these challenges, based on its experience and passion towards quality, the Trianz team has envisioned and built DataVision+. Trianz DataVision+ essentially automates data verification between the source table and the target table. Usage of Trianz DataVision+ on various projects has shown a reduction in design and execution time to the tune of 60% to 80%; which is achieved by near 100% accuracy in data verification.

Speaking on the occasion, Sambuddha Deb, Head of IT Services at Trianz, said, “What started as an idea to deliver measurable business impact to our clients has now taken shape into an award-winning and valuable data analysis platform for conventional and big-data initiatives – we are indeed very happy, and would like to express our appreciation to UNICOM, the organizers, the jury and all the sponsors of the event.”

Murugavel Rajamanoharan, QA & Testing Services Practice head at Trianz, expressed, “Delivering client-centric innovation has always been a key driver for us. The testing practice team at Trianz has consistently focused on achieving this through various initiatives. Our practice and its leaders played a key role, and I commend them. I would also like to thank several clients who helped in conceptualization and brainstorming as well as piloting the platform. We look forward to more such success.”

Nitesh Naveen, Founder and CEO of UNICOM Learning, commented, “We received an overwhelming response for the prestigious India Testing Awards 2015, and I congratulate Trianz for a resounding win. I thank KPMG for moderating the awards and also thank all the jury members for their thorough evaluation while adhering to the highest quality and integrity standards.”

About India Testing Awards

For more details on UNICOM and the India Testing Awards, please visithttp://www.nextgentesting.org/bangalore/2015/India_testing_awards.

 

Source: PTI

The Latest Software Testing News department was not involved in the creation of this content.

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