Dialogue Group Introduces New Components to the A2P SMART Hub

The A2P SMART Hub product suite will enable Mobile Operators to successfully monetise their A2P SMS traffic

12 March 2015, London – Dialogue Group, the leading provider of A2P SMS traffic monetisation software and services, has today announced the expansion of its A2P SMART Hub product suite. Mobile Network Operators (MNOs) who join the A2P SMART Hub can utilise these products and services to quickly increase revenues by legitimising and monetising their A2P SMS traffic.

“Many MNOs are unaware that grey route traffic is terminating on their network, or are simply not aware of the extent of this. The introduction of the new components to the A2P SMART Hub addresses this problem and is really easy to deploy,” said Perry Offer, CEO of Dialogue Group. “Before beginning a partnership, we analyse every MNO’s situation to accurately identify and recommend the best combination of SMART components to enable MNOs to fully monetise their A2P SMS revenues.”

Dialogue’s A2P SMART Hub extended product suite now delivers a monetisation process with a maximum of three stages that is designed to help MNOs maximise their A2P SMS revenues and protect their network against A2P fraud by bringing all A2P traffic on-net.

Stage 1 – SMART Sentinel is an A2P SMS market analysis tool, providing MNOs with a 360 degree view of their network that enables them to easily identify and block up to 90% of fraudulent A2P traffic sources. The tool can detect fraud by identifying grey routes, as well as highlighting other areas of network leakage, such as domestic interconnect and misuse of VAS links. It provides revenue assurance by enabling MNO’s to grow and sustain monetisation of A2P traffic and gives access to reporting and management tools that give immediate notification when a new grey route is detected. By using SMART Sentinel, MNOs can recognise significant revenues within just two to six weeks.

Stage 2 – SMART Firewall solution enables MNOs to implement a content filtering solution where automated rules are applied to deliver 100% on-net A2P SMS traffic. This automated technology is capable of filtering based on specific aspects of the message content – for example, blocking by the Originating Address (OA), particular keywords as well as detecting SIM farms.

Stage 3 – SMART Gateway is a fully managed, outsourced solution for A2P SMS. This product provides a single point of entry into an operator’s network that is fully trusted to terminate 100% on-net A2P SMS traffic. This means Dialogue manages all connections with A2P SMS partners to terminate their A2P SMS traffic and handles all third-party billing, making the lives of MNOs much easier.

Joining the A2P SMART Hub not only helps MNOs generate sustainable revenues but also helps to optimise the use of internal resources. Dialogue is committed to a 100% on-net SMS traffic delivery and is rapidly becoming known in the marketplace as the only sustainable company for taking a stand against A2P SMS fraud.

Dialogue’s A2P SMART Hub has already helped a number of MNOs identify non-monetised A2P SMS sources and provided the right tools to bring their traffic A2P messaging on-net, including Grameenphone, a leading telecommunications service provider in Bangladesh and another leading provider in Asia-Pacific.

“Our new ‘best in class’ suite of products will further enhance our existing SMART Hub and can guarantee MNOs 100 percent A2P SMS monetisation,” added Paul Garner, Global Director of Sales at Dialogue Group. “In the right market conditions and with the right level of resource from the MNOs, we’ve helped many to reach 80 to 90 percent effectiveness in just two weeks, followed by complete 100 percent effectiveness not long after. More typically the full A2P monetisation process takes around six weeks.”

To watch Perry Offer, CEO of Dialogue Group and Paul Garner, Global Director of Sales at Dialogue Group explain more about the new SMART Hub products, please visit here: http://www2.dialogue.net/l/35792/2015-03-12/3whzxf

For media information, please contact Dana Hare at dana.hare@proactive-pr.com or Sian Borrill atsian.borrill@proactive-pr.com or call +44 (0) 7899 914168. For more information about Dialogue, please visit the website at www.dialogue.net or follow @dialogue_tweets on Twitter.

————————
Media Contact:
————————
Fran Cator | RealWire
Email Id: fran@realwire.com
http://www.realwire.com

Dialogue Group Calls for MNOs to Select the Right Partners for A2P SMS Messaging

Giving direct connections to high numbers of A2P SMS partners causes unnecessary price competition for traffic volume that ultimately drives down revenue for the operator

10 March 2015, London – Dialogue Group today tells MNOs (Mobile Network Operators) that granting high numbers of A2P SMS partner connections creates pressure between those partners to sell to enterprises on price alone, resulting in dog fights over volumes and ultimately forcing prices down for the operator. If MNOs are looking to thrive and not simply survive, they need to review their connectivity partner practices and resist creating these pressures, says the A2P messaging specialist.

The A2P SMS ‘Pie’ is a fixed and specific volume on any given day – so signing more A2P partners cannot generate higher revenues for operators – all it does is cause A2P SMS volumes to move from one connectivity partner to another at ever lower prices. The greater the number of partner connections any operator grants, the greater the price competition in the marketplace created between those partners and the greater the price pressure ultimately exerted on the operator itself.

Perry Offer, CEO of Dialogue Group, explains: “By selecting just a limited number of ‘good’ connectivity partners, operators free those partners to sell on factors other than price. This results in those partners who provide the most value to the market bringing in the traffic, preventing the commoditisation of SMS, and creating a sustainable business model.”
Fierce price competition can also lead to ‘partners’ seeking to use low cost grey routes in order to secure volume. Here again, MNOs play a vital part in helping create an orderly A2P SMS market place by only allowing legitimate routes to terminate A2P SMS on their network and blocking any fraudulent traffic. One of the key ingredients for achieving this is selecting an ‘ethical, experienced and trusted’ A2P SMS partner who is focused on creating a ‘win win’ arrangement.

“It is important for MNOs to establish a partnership that will be based on trust – they need to be sure that a partner will terminate A2P SMS traffic via a legitimate route (also known as on-net SMS traffic delivery), and not via grey routes to them at the same time” adds Offer. “Working with ‘trusted’ A2P SMS partners, operators can increase market rates which means new and sustainable revenues can be generated, volumes of unwanted messages reduced, and consumers protected.”

“Partners to be avoided are the ‘spot’ buyers who are only interested in selling on price and have no scruples regarding the use of grey routes or SIM farms, despite having a direct connection with the MNO itself. In granting connectivity to these types of A2P providers, MNOs are effectively rewarding those seeking to defraud and undermine operators’ efforts to monetise their A2P messaging. This type of activity also creates price wars amongst the A2P players as these low cost, non-legitimate routes become available and MNOs lose out on generating revenues and providing a poor customer experience for their subscribers.”

In order for operators to form good partner relationships there has to be a mind-set shift from the belief that quantity is better than quality and that more partner connections equals more revenue. Rather than looking to increase the A2P partner portfolio, MNOs need to instead create sustainable volume without the additional admin costs, extra invoicing and credit control management that comes with using a large number of partners. This in turn will support the long-term interests of all parties. The revenue potential is substantial and by taking a simple approach and scaling back on the number of partners, operators will be rewarded with financial gain, so by getting the business model right, operators could have an incredibly lucrative business.

For successful monetisation, MNOs need a single or a couple of A2P SMS partners that are committed to 100% on-net delivery, financially stable and trusted and experienced in this market. To hear more from Perry Offer, Dialogue’s CEO,click here to watch an exclusive interview.

To find out more on how to select the right partner, go to this article. For media information, please contact Dana Hare atdana.hare@proactive-pr.com or Sian Borrill at sian.borrill@proactive-pr.com or call +44 (0) 7899 914168. For more information about Dialogue, please visit the website at www.dialogue.net or follow @dialogue_tweets on Twitter.

————————
Media Contact:
————————
Fran Cator | RealWire
Email Id: fran@realwire.com
http://www.realwire.com

SpeedCast Partners With Thuraya To Expand Satellite Mobility Product Portfolio

Agreement brings New Satellite Mobility Solutions for Maritime, Energy and Enterprise Sectors

Dubai, U.A.E., 10 March 2015 – SpeedCast International Limited (“SpeedCast”), a leading global telecommunications service provider, today announced it has established a distributor agreement with Thuraya Telecommunications Company (“Thuraya”), a leading Mobile Satellite Services (MSS) operator. The new agreement brings new options for satellite mobility solutions for SpeedCast’s global customer base and expands SpeedCast’s mobility product portfolio.

Under the agreement, SpeedCast will now have access to Thuraya’s portfolio of innovative mobile satellite products and services, including Thuraya SatSleeve, XT satellite phones, land and maritime broadband terminals. The agreement further allows SpeedCast to distribute Thuraya mobile satellite products and services throughout its reseller and end-user customer base. The expanded portfolio will offer SpeedCast’s customers with an even broader range of solutions to meet their communication requirements, particularly for the maritime, energy and enterprise sectors.

“The agreement between Thuraya and SpeedCast will expand our portfolio in the MSS arena,” said Andrew Burdall, Vice President of Strategic Business Development, SpeedCast. “The provisioning of mobile satellite services, together with our core VSAT services, allows SpeedCast to be a one-stop shop for our customers. This development will be especially beneficial for our customers located in the Middle East and African regions, where Thuraya’s network has good penetration.”

“We are pleased to partner with a leading satellite service provider such a SpeedCast,” said Bilal El Hamoui, Chief Commercial Officer at Thuraya. “The new agreement with SpeedCast will enhance our maritime distribution network and support the roll-out of our new maritime products and services. We have seen increasing demand for our mobile satellite services in the core markets that SpeedCast serves, such as maritime, energy and enterprise.”

This new agreement follows SpeedCast’s announced acquisition of Geolink Satellite Services in February, a specialist in mobile satellite services, which will further enhance SpeedCast’s mobility products and services in the Middle East and African regions.

————————
Media Contact:
————————
Fran Cator | RealWire
Email Id: fran@realwire.com
http://www.realwire.com

Walkbase Launches Walkbase Queue – The Most Advanced Queue Management Product to Predict and Reduce Airport Passenger Queue Times

Walkbase Queue Uses Real-Time Analytics and Advanced Positioning Technology to Improve Passenger Experience and Increase Airport Retail Revenues

Passenger Terminal Expo, Paris – March 10, 2015 – Walkbase, the provider of in-store analytics for airports and retailers, today announced the launch of its Walkbase Queue solution, an advanced queue management product to reduce queuing times at airports.
Long queues and waiting times are considered one of the most annoying parts of passengers’ travel experiences. Poorly managed queues at check-in, security, restaurants and gates directly impact passenger experiences and retail spend.
Walkbase Queue shows queue lengths, waiting times and passenger flow in real-time by tracking passengers’ smartphones through airport Wi-Fi. Unlike more traditional queue management systems, Walkbase Queue is able to predict airport queuing by analysing passenger arrivals from public transport and terminal entrances and project queue lengths for those passengers based on current conditions.
“Studies have shown that an extra 10 minutes queuing at security reduces passenger spend by 30 percent on average,” said Tuomas Wuoti, CEO of Walkbase. “When you factor in the sheer volume of passengers travelling through airports globally every day, shaving just a couple of minutes off for each passenger could increase airport retail spending exponentially.”
Wuoti continued: “Since our indoor analytics solution monitors entire airports, we are able to recognise queue formation. We can measure, in real-time, how many people arrive at parking halls, public transportation and terminal entrances, then use that data to automatically inform airport management of predicted queue lengths for 15 minutes later.”
Managing airport queues is more complicated than retail queues due to their snake-like formation. This means that more traditional methods of people counting, including queue management technologies based on camera analytics, are not as reliable nor as cost-efficient as Walkbase Queue. Instead of measuring the exact people count or queue length, Walkbase’s solution measures real-time passenger throughput in designated areas, and leverages a patented, state-of-the-art Wi-Fi-based technology for accurate indoor positioning.
Walkbase Queue has been developed in collaboration with a handful of leading airports to address frustrations with the technical performance of existing products in the market. Walkbase Queue is part of the Walkbase Platform, a holistic people flow and passenger engagement solution for airports.
Key features of Walkbase Queue include:
– Predictive queue formation
– Waiting times and predicted waiting times (min)
– Number of passengers in each queue (pax)
– Passenger processing flow at the gate (pax/min)
– Detection of overcrowded environments and abnormal situations
– Heat maps of the terminal; distribution of passengers and occupancy of the space
The Walkbase Queue solution is already being implemented in several partner airports, and will be generally available for implementation starting from May 1st, 2015.

————————
Media Contact:
————————
Fran Cator | RealWire
Email Id: fran@realwire.com
http://www.realwire.com

Brite:Bill Selected to Improve Sprint’s Customer Billing Experience

Dublin, Ireland, & MWC 15 Barcelona, Spain, Tuesday 3 March, 2015, Brite:Bill has been selected to serve as a billing communications solutions provider for Sprint Corp. As a result, Sprint will be able to enhance customer experience across all channels through transparent, personalized and easy-to-understand billing communications.

Sprint required a customer communications and billing analytics capability to support its customers’ needs over the coming years, and Brite:Bill was selected following a competitive tender process. The Brite:Bill solution uses light-touch integration to the core billing systems, pulling the billing data and displaying it in easily understood formats and enables dramatic improvements in the bill presentation.

The solution will help Sprint improve billing relationships with customers and build engagement and loyalty, further strengthening their focus on delivering industry-leading customer experience.

Alan Coleman, Brite:Bill’s CEO said: “We feel privileged to have been selected by Sprint. It was a competitive selection process and being chosen is testament to what Brite:Bill can do when it comes to radically improving how CSPs manage, present and analyze billing information. We’re excited to be part of Sprint’s strategy to deliver a world-class customer experience.”

“The Brite:Bill platform enables Sprint to deliver a flexible invoice presentation across customer touchpoints,” said Scott Rice, vice president – IT Care and Billing Services at Sprint. “The solution supports the enhancement of our seamless multi-channel customer experience.”

Brite:Bill’s vision is to develop solutions that look beyond revenue collection alone and towards building and strengthening customer relationships.

Visit www.britebill.com or contact info@britebill.com for more information.

—————————–—
Media Contact:
—————————–—
Fran Cator | RealWire
Email Id: fran@realwire.com
http://www.realwire.com

1 20 21 22